We recently visited the Orem, Utah, location of Culver’s, a fast-growing quick-service burger chain known for its customer service and family-friendly environment.
Culver’s folksy, welcoming atmosphere is a direct result of their Wisconsin roots, or what they call “Midwest Hospitality.” We saw this in spades at franchisee Spencer Young’s location in Orem.
Spencer, like many Culver’s franchisees, was facing a challenge when it came to food safety labeling. He’d recently invested four-figures into a printing system that ultimately failed him, and needed a quick, intuitive solution for his team.
Since we became a preferred vendor for Culver’s in fall 2018, we’ve seen all sorts of owners making the switch.
With all Culver’s checklists and labels already in our system, and a printer that costs 1/3 that of the competition, Culver’s franchisees are looking to SmartSense as the preferred digital food safety solution for top-performing stores.
This was certainly the case with Spencer, who even recommended that his brother—also a Culver’s franchisee—adopt SmartSense’s digital food safety solution on opening his new location.
Both brothers now use SmartSense for digital food safety compliance and team accountability.
“As an owner, you know you’re juggling a lot of things, and wearing a lot of hats,” said Spencer.
“With SmartSense, there are no mistakes. It has the date and the time right on there. When the Health Department comes they can see everything is clearly labeled.”
Spencer noted that SmartSense was especially helpful for labeling bread and the sundae bar.
“This helps with the health department. It helps with corporate visits. It helps with overall food safety.”
We hope Spencer, his brother, and the other 300+ Culver’s that use SmartSense to improve digital food safety compliance continue to help spread the word.