The FDA recently announced that they will publicize the names of retailers associated with recalls “where consumption of the food has a reasonable probability of causing serious adverse health consequences or death to humans or animals.” Previously, they would only release the name of the recalled product rather than specific retailers distributing the product, largely due to confidential supply chain information.
There are now over 154,000 convenience stores in the US – the only brick and mortar format that continues to expand, despite the fact that omnichannel lines between conventional retail and online experiences are continuing to blur.
September is National Food Safety Education Month, and we wanted to highlight methods for preventing foodborne illness by monitoring commercial kitchen temperature. The CDC has reported that 48 million people per year get sick from foodborne illness, many of which are preventable. It is important for food service professionals to be aware of the primary types of food safety hazards, and the best methods of...
IoT technology has ushered in a new age of sensing, interpreting, and acting on the world around us. However, analyzing the influx of data has proved challenging for organizations. This data can provide valuable insight that businesses can utilize to improve their operations, but in order to do so effectively, they need a robust plan for implementation. This raises the question: where should companies start in the...
Facilities management, the integration of people, space, and process, has enabled businesses to substantially improve their operations. Enterprise software and connected technology has provided a means for better management of equipment maintenance scheduling. Facilities management platforms have penetrated the market in recent years, and with it, more opportunity to reduce equipment downtime and improve operations...
What is a “mystery shopper?” Despite the provocative name, it’s quite simply a hired individual posing as a customer to evaluate your restaurant. A spy – unknown to your staff – conducts an unbiased observation of staff performance, along with other key aspects of the dining experience. The objective is NOT to find reasons to punish your employees, but something that provides significant value: identification of...
