What is a “mystery shopper?” Despite the provocative name, it’s quite simply a hired individual posing as a customer to evaluate your restaurant. A spy – unknown to your staff – conducts an unbiased observation of staff performance, along with other...
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The World Health Organization (WHO), the United Nations agency concerned with international public health, has recently published a report, Towards Access 2030. This report provides a strategic long-term framework for increasing global access to...
Chipotle can’t seem to keep out of the news these days. Once again the chain closed one of its stores in Columbus, Ohio after the Delaware County health department received hundreds of calls reporting food poisoning attributed to meals purchased at...
Most pharmacies use heating and cooling systems to maintain proper temperatures. While an individual location might experience an occasional peak in temperature, the analytics team at SmartSense is interested in large-scale trends visible across the...
Food poisoning. No one wants to hear those words, let alone suffer through it, or witness a family member endure the ill effects. As we head into Labor Day weekend, don’t let warm weather negatively impact your food safety and put a damper on your...
The Food Safety Modernization Act (FSMA), signed into law in 2011, put emphasis on proactive management of food safety. This helped to drive additional methods of ensuring that perishable foods were kept at proper temperature throughout the cold...