Scaling food safety and quality control across multiple c-store locations is more pressing than ever. Why? The trend toward freshly prepared, made-to-order foodservice fundamentally shifts the c-store concept from a retail model to a food service...
Posts about Employees
Every retail and restaurant operator knows the feeling. You get to the end of the month, pull the labor report, and the number is higher than it should be. Someone worked overtime three times. Two shifts were overstaffed on a slow Tuesday. A...
Self-training tools improve employee retention in retail by giving people the procedures they need on their own schedule, so a new hire can learn the job without waiting on a manager in the middle of a rush. Employees stay when they feel capable and...
There is a version of accountability that most retail managers know all too well. It is reactive. Something goes wrong, a task gets missed, a compliance item gets overlooked, a customer complains and then the conversation happens. The manager...
With the turn of the twenty-first century and the introduction of IoT-enabled technologies, outdated and detrimental micromanagement practices have been remedied by proven digital empowerment tools. Welcome to the new age of employee accountability...
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SmartSense's communication manager improves team productivity by getting each update to the right people and keeping a record that it arrived. Policy changes, new procedures, and schedule updates still reach employees who missed the meeting, so the...