The reputation of all food service organizations – from QSRs and C-stores to supermarkets and Michelin-starred restaurants – is built not only on quality and service, but also on customer trust that, quite literally, the food they consume won’t make...
Posts about Food Service
In the quick service restaurant business, speed is a crucial component. Customers walk through the door expecting hot, fresh, accurate food delivered without delay. When that expectation is met, they come back. When it is not, they leave and often...
Every business has a version of the same problem. Tasks that need to happen every day, at the right time, in the right order, completed by the right person. In a restaurant, that might be a morning food safety check or a closing cleaning log. In a...
Note: This customer story was originally published on when our Digital Food Safety platform was offered under the Jolt brand. Jolt is now part of SmartSense, and customers who adopted Jolt have since gained access to the expanded SmartSense...
Top restaurant chains are switching from paper to digital checklists because a digital list records who finished each task, when they finished it, and often includes a photo. Managers can see that record in real time, including at stores they are...
With the turn of the twenty-first century and the introduction of IoT-enabled technologies, outdated and detrimental micromanagement practices have been remedied by proven digital empowerment tools. Welcome to the new age of employee accountability...