Scaling food safety and quality control across multiple c-store locations is more pressing than ever. Why? The trend toward freshly prepared, made-to-order foodservice fundamentally shifts the c-store concept from a retail model to a food service...
Posts about Food Service
The reputation of all food service organizations – from QSRs and C-stores to supermarkets and Michelin-starred restaurants – is built not only on quality and service, but also on customer trust that, quite literally, the food they consume won’t make...
In the quick service restaurant business, speed is a crucial component. Customers walk through the door expecting hot, fresh, accurate food delivered without delay. When that expectation is met, they come back. When it is not, they leave and often...
Every business has a version of the same problem. Tasks that need to happen every day, at the right time, in the right order, completed by the right person. In a restaurant, that might be a morning food safety check or a closing cleaning log. In a...
This story describes the customer's experience with Jolt, which SmartSense acquired in 2025.
Top restaurant chains are switching from paper to digital checklists because a digital list records who finished each task, when they finished it, and often includes a photo. Managers can see that record in real time, including at stores they are...