Accurate orders are a staple when it comes to amazing customer service in the food industry.
Connected Insights Blog
Last year’s report from QSR Magazine dropped a statistical bomb on the fast food industry.Chick-fil-A makes nearly twice as much per location as its closest competitor (McDonald’s).Beating out the big arches is particularly remarkable for a...
Chick-fil-A sets the standard for customer experience in the quick service restaurant (QSR) industry.This has a great deal to do with the way employees are trained and treated by their superiors.Chick-fil-A employees are trained extremely well on...
You’ve probably noticed the prevalence of tablets in top-performing restaurants increasing during the last few years, most notably with industry leaders like Chick-fil-A.
The coronavirus pandemic has accelerated the digital transformation of the food service industry faster than anyone had ever predicted. Adoption of IoT technologies, such as remote sensors, analytical software, and omnichannel delivery platforms...
While the nation transitions into months of cooler weather we only need to look back to the previous summer to acknowledge that our world continues to get much warmer with July 2021 being the hottest month ever recorded. On-the-job illness related...