The adoption of Internet of Things (IoT) Sensing-as-a-Service is opening new pathways to business resilience for food companies competing in a volatile market. Given the threat of recession, lingering inflation, and ongoing labor shortages, the margin for food operations error is razor thin. Restaurants, grocers, and other retail food services must deliver an optimal customer experience at every touch point to...

Written by SmartSense | October 26, 2023 | Food Safety, Data, Grocery, Food Service, Innovation

Forward-thinking technology companies are evolving from a customer support and service model to a customer success model. In today’s fickle market economy, offering a seamless and personalized customer experience (CX) is critical for building revenue and thriving financially in these times of intense industry competition. By adopting IoT-enabled connectivity that evolves with the rapidly changing digital ecosystem,...

Written by SmartSense | September 20, 2023 | Data, Innovation

In the evolving Sensing-as-a-Service ecosystem, no single solution provider can cover all the connectivity requirements for an organization’s IT systems. Neither can a data analyst be expected to have complete knowledge of a company’s vertical-specific needs, covering everything from facilities and finance to operations and task management.But when a data analyst is partnered with an open platform that takes...

Written by SmartSense | August 22, 2023 | Data, Innovation, Patient Safety, Healthcare

The COVID-19 crisis has radically altered the largest global retail category, food and beverage, and the post-pandemic market may very well prove to be the historic tipping point in the digital transformation of the grocery sector.

Written by SmartSense | September 20, 2021 | Food Safety, Connected Facility, Supply Chain, Data, Grocery