The food service industry is undergoing an era of labor uncertainty and demand volatility. The reasons are many and complex: the rise of e-commerce, supply change disruptions due to natural catastrophes brought on by climate-change, and higher expectations of consumers regarding safety, quality, and sustainability. On top of all that, the FDA’s new 2026 traceability regulations loom on the horizon. The bottom line is that food service operators must do more with less if they want their operations to remain agile enough to attract, satisfy, and retain customers. That means adopting IoT technologies to free employees from tedious, time-consuming, manual tasks so they can focus more hours on improving the customer experience. Sensing and monitoring devices connected across the supply chain …
Posts about Food Safety (5)
Just how important is cleanliness for restaurants? Here are the stats. Almost all consumers agree that cleanliness is one of the most important things when they visit a restaurant. Cleanliness is the biggest reason why people listed that they would not return to a restaurant, making it even more important to consumers than customer service. A 2016 survey found that: 66% of people are not willing to revisit a restaurant with bad food hygiene. 75% of people are unwilling to ever go back to a restaurant implicated in a food poisoning or hygiene incident unless it had changed ownership. 75% of consumers will not visit a restaurant with negative reviews about its cleanliness. Restaurants are the most negatively affected business by negative reviews about cleanliness, even above hotels and …
When it comes to improving employee accountability, there’s few measures better than the cleanliness of your store. As consumers, we often assess a restaurant’s entire operation based on how clean the dining room and bathrooms are. When you walk into a visibly clean restaurant, you immediately feel better about eating there. However, if the restaurant isn’t concerned with cleaning the tables and floors, we assume things aren’t much better behind the counter. If you’re looking to revamp your kitchen cleaning checklist, or just aiming to improve accountability around cleaning tasks, don’t forget to include the daily checklist items below. Here are the 7 items most often overlooked when it comes to clean stores and clean kitchens. Front of House (FOH) Cleaning Duties 1. Make sure the parking …
Wholesalers and retailers in the food manufacturing and pharmaceutical industries must ensure the effective delivery of pathogen-free food and critical medications to their customers who rely on them for their health and well-being. To do so successfully requires accurate, real-time data across the cold chain, from the manufacturing floor to the warehouse to point of sale. It is, therefore, a top priority for executives to implement an IoT Sensing-as-a-Service solution to ensure seamless quality assurance. When empowered by data-driven decision-making tools, safety and QA managers are guided by descriptive insights about on-the-ground operations to streamline workflows and thus reduce risks related to safety and product loss. Ensuring quality in food manufacturing with greater …
Culver’s Solves Digital Food Safety with SmartSense We recently visited the Orem, Utah, location of Culver’s, a fast-growing quick-service burger chain known for its customer service and family-friendly environment. Culver’s folksy, welcoming atmosphere is a direct result of their Wisconsin roots, or what they call “Midwest Hospitality.” We saw this in spades at franchisee Spencer Young’s location in Orem. Watch the Video Spencer, like many Culver’s franchisees, was facing a challenge when it came to food safety labeling. He’d recently invested four-figures into a printing system that ultimately failed him, and needed a quick, intuitive solution for his team. The Preferred Food Safety Solution for Culver’s Franchisees Since we became a preferred vendor for Culver’s in fall 2018, we’ve …
The restaurant industry has always struggled with high levels of employee turnover. And especially since the onset of labor disruptions caused by the COVID-19 pandemic in 2020, the need to employ and train new and temporary workers has escalated to record-breaking levels. For example, in 2022, only 54% of QSR employees worked for 90 days before quitting. Some economic forecasters predict that labor deficiencies in the restaurant industry may be a permanent condition. All the more reason that restaurant leaders must find innovative solutions to maintain efficiencies given less staff with less experience. In the absence of manpower, IoT connectivity combined with automated digital decision-making tools generate real-time insights and prescriptive actions that restaurant managers, operations …