Chick-fil-A sets the standard for customer experience in the quick service restaurant (QSR) industry.This has a great deal to do with the way employees are trained and treated by their superiors.Chick-fil-A employees are trained extremely well on...
Connected Insights Blog
You’ve probably noticed the prevalence of tablets in top-performing restaurants increasing during the last few years, most notably with industry leaders like Chick-fil-A.
The coronavirus pandemic has accelerated the digital transformation of the food service industry faster than anyone had ever predicted. Adoption of IoT technologies, such as remote sensors, analytical software, and omnichannel delivery platforms...
While the nation transitions into months of cooler weather we only need to look back to the previous summer to acknowledge that our world continues to get much warmer with July 2021 being the hottest month ever recorded. On-the-job illness related...
The COVID-19 crisis has radically altered the largest global retail category, food and beverage, and the post-pandemic market may very well prove to be the historic tipping point in the digital transformation of the grocery sector.
This post is the second in our series about how grocers are dealing with the legacy of COVID-19 in a post-pandemic market. In this post, we look at the issue of sustainability, and how consumers and business remain committed to their goals.