As the demand for convenient, fast, and quality food continues to rise, small QSR chains face increasing pressure to deliver exceptional customer experiences while maintaining operational efficiency. Given this highly competitive market environment, IoT-enabled smart tools are beneficial to QSR chains of any size to ensure that they stay ahead of the competition. In a seamless digital customer experience, onsite and mobile experiences are integrated from order and payment to preparation and delivery. At the core of a successful experience are a QSR’s deskless workers empowered by IoT technologies. Smart tools are integrated into their daily operations that automate time-consuming, routine tasks. These tools also generate real-time data-driven insights to ensure an efficient, safe, and …
Posts about Food Safety (3)
How one owner traded paper chaos for a calmer, more accountable store This story describes the customer's experience with Jolt, which SmartSense acquired in 2025. Where Things Started Jen Moore ran a busy Tropical Smoothie Cafe, and behind the friendly counter was a daily fight against disorganization. Paper checklists went unfinished. Messages piled up in random corners of the store. Training materials lived somewhere separate from everything else, and her staff wasted time hunting for basic information. "There were paper messages all over the store. Day dots were making a mess. Training materials were in a separate place. My staff had to look 10 different places to find the information they needed." She knew the paper system was failing her. "The problem with paper checklists is they …
How one store cut temperature checks from 15 minutes to under 5, and got its back of house under control This story describes the customer's experience with Jolt, which SmartSense acquired in 2025. The results Temperature checks completed in under 5 minutes, down from 15+ List completion up from around 20% to over 90% Where Things Started Greg had a back-of-house problem, and it kept coming back to temperature checks. Getting daily tasks done was becoming inefficient, and there was no real accountability for who completed what. "Temperature logs were taking 15 minutes or more. Stopping what you were doing, tracking down the clipboard, and shuffling through the kitchen three times a day was inefficient." When the Back of House Slows the Front The bottleneck didn't stay in the kitchen. Greg …
How one store went from under 30% completion to its highest cleanliness rating This story describes the customer's experience with Jolt, which SmartSense acquired in 2025. The results Store cleanliness improved to the highest evaluation rating Systems and Routines completion rate up 167% Stronger food safety practices with digital food safety Where Things Started Before making the switch, Bob was after three things at once: better food safety, real accountability, and a cleaner store and facilities. The numbers told him how far he had to go. His daily checklist completion rates were running under 30%. "We were failing to complete our Systems and Routines—the paper checklist system that keeps everyone in compliance. I was personally frustrated by the lack of accountability with regard to …
If your business objective is to implement an efficient and successful condition monitoring program, gone are the days of “set it and forget it.” Today’s savvy enterprise leaders have identified the problems they want to solve. They want to be proactive. They want to drive efficiencies. Most of all, they want to protect the safety and health of their customers and patients. That’s why integrated, IoT-enabled Sensing-as-a-Service solutions are your best choice for customer success — especially in industries such as healthcare, pharmaceuticals, pharmacy, food service, warehouse, and supply chain management. A combination of hardware, software, and ongoing consultative guidance enables clients to automate processes and make more informed business decisions. In addition, the synergy of data, …
In 1850, President Zachary Taylor consumed contaminated fruit and milk at a fundraising event, which ultimately led to his death. This event, as well as many other food illness events, encouraged President Abraham Lincoln to sign into law an act of Congress, establishing the United States Department of Agriculture in 1862. A century later, the USDA began to enforce nutrition labeling on all foods, due to the rise in demand for prepared food, and consumer shift away from eating meals at home. Part of this enforcement included the mandate of expiration labels (otherwise known as day dot labels) on all food items in a food & beverage establishment. This label states when a restaurant must use food by, or toss it by, before it becomes a danger to serve to consumers. The ultimate goal is …