Restaurant management is always searching for proactive ways to increase operational efficiency while complying with safety regulations. Easier said than done, right? Actually, digital solutions that do both are already well established in the...
Connected Insights Blog
Accurate orders are a staple when it comes to amazing customer service in the food industry.
Last year’s report from QSR Magazine dropped a statistical bomb on the fast food industry.Chick-fil-A makes nearly twice as much per location as its closest competitor (McDonald’s).Beating out the big arches is particularly remarkable for a...
Chick-fil-A sets the standard for customer experience in the quick service restaurant (QSR) industry.This has a great deal to do with the way employees are trained and treated by their superiors.Chick-fil-A employees are trained extremely well on...
You’ve probably noticed the prevalence of tablets in top-performing restaurants increasing during the last few years, most notably with industry leaders like Chick-fil-A.
The coronavirus pandemic has accelerated the digital transformation of the food service industry faster than anyone had ever predicted. Adoption of IoT technologies, such as remote sensors, analytical software, and omnichannel delivery platforms...