The global healthcare industry is undergoing a fundamental transition from a volume-based to a value-based approach to doing business for two primary reasons. One, consumers are demanding enhanced healthcare quality, especially given the high cost...
Connected Insights Blog
In the quick service restaurant business, speed is a crucial component. Customers walk through the door expecting hot, fresh, accurate food delivered without delay. When that expectation is met, they come back. When it is not, they leave and often...
Every business has a version of the same problem. Tasks that need to happen every day, at the right time, in the right order, completed by the right person. In a restaurant, that might be a morning food safety check or a closing cleaning log. In a...
Every retail and restaurant operator knows the feeling. You get to the end of the month, pull the labor report, and the number is higher than it should be. Someone worked overtime three times. Two shifts were overstaffed on a slow Tuesday. A...
A new hire walks into their first shift at a busy restaurant. The manager is already stretched thin, the lunch rush is building, and nobody has time to walk them through every procedure from scratch. The new employee does their best, but they feel...
Manufacturing has always been a discipline of precision. The right parts, in the right place, at the right time, are handled by the right people. When any one of those variables slips, the consequences ripple through the entire operation. A missed...